Our teams are setting new standards in patient care and reshaping its future possibilities.
ED Visits, 7% Increase in Visits with Higher Acuity
Occupancy Rate of Medical Beds
Babies Delivered at Humber River Health
Increase in NICU Volumes
Increase in Robotic Surgeries
Hip and Knee Replacements
Increase in Cancer Surgeries
Increase in Outpatient Mental Health Treatments
Increase in Chemotherapy Treatments
Patients were provided care by our Schulich FMTU
New Dialysis Stations at Church Campus
Clinics and Departments
Of patients say they would recommend Humber as a place to receive care
Less hospital harm than the provincial average
Of our patients experienced excellent communication with doctors
Of our patients experienced exceptional communication with our nurses
Doing healthcare differently is what sets us apart. As we reflect on this past year, we invite you to explore the significant achievements and milestones of Humber River Health and Humber River Health Foundation. We are driven to work together with our community to deliver innovative, safe and equitable healthcare.
Humber River Health Foundation is fueled by its mission to inspire the community to invest in innovative healthcare with no barriers. We are so grateful to have our community of donors by our side as we continue to light new ways in healthcare.
Total Donors
Donations through Gifts of Gratitude, our grateful patient program
Monthly Donors
Raised through our AWESOME Invitational Golf Tournament
Raised through our Illuminate: A Diwali Celebration
Raised towards our $10M Robotic Surgery Expansion Campaign
Total raised, including full value of pledges received during period
Total donations received
Total transferred to Humber River Health
With your help, we’re leading the way for innovative, patient-centered healthcare and look forward to helping even more families get back to the moments that matter.
For the second consecutive year, we were named one of Greater Toronto’s Top Employers, announced by Mediacorp Canada Inc. In its 18th year, this award serves as a benchmark for workplace best practices in the Greater Toronto Area (GTA).
We were Accredited with Exemplary Standing following the recent Accreditation Canada survey. In addition, Humber has also met all the Required Organization Practices (ROPs) and achieved a remarkable 99.9% of Accreditation Canada’s standards.
We were featured in CBS News’ Innovators and Disruptors Leaders Series. This campaign spotlighted organizations and institutions that have demonstrated a commitment to agility and adaptability in the face of disruption.
The inaugural 2023-2024 Designated Best Practice Stroke Unit Award from the Toronto Stroke Network was awarded to our Stroke Unit Working Group for the team’s commitment to excellence in stroke care.
We were recognized by the Trillium Gift of Life Network (TGLN) for our commitment to saving lives through the gift of organ and tissue donation and transplantation with the Eligible Approach Rate Award.
We serve Northwestern Toronto communities, where 17-18 per cent of the population are seniors with 50 per cent living with four or more chronic conditions, and represent 71 per cent of hospital admissions. Achievement of the corporate 2017-2020 Strategic Plan direction of improving the health of the diverse community we serve included a key objective to develop and implement a senior friendly strategy and continue to influence our communication through leadership and partnership.
Launched in September 2018, our Elderly Assess and Restore Team, (HEART), an innovative mobile service operating seven days a week with both inpatient and outpatient components, was implemented to optimize patient function, reduce length of stay, facilitate home discharge, and promote health aging in the community.
Reimagining care for long-term care (LTC) residents can enhance the utilization of healthcare resources and provide proactive interventions, improving resident outcomes and experience while optimizing scarce health human resources and improving provider experience. The LTC+ program, launched in April 2020 to enhance on-site care for LTC residents and prevent avoidable transfers to the emergency department (ED), is a virtual care model providing direct access to a nurse navigator, virtual physician consultations, specialist care, and community resources and has been scaled to our 11 affiliated LTC homes, supporting more than 2,200 beds.
Delirium is an acute medical emergency and a significant predictor of morbidity, prolonged length of stay, and mortality among hospitalized patients. In accordance with our commitment to patient safety and best practices, and in response to a patient/family identified care need, the Seniors Care Team developed and implemented a Delirium Care Pathway for early prevention, detection, and management of patients at risk for Delirium in accordance with Ontario Health’s Quality Standard for Delirium Care.
The Stroke Prevention Clinic (SPC) team, working closely with the emergency department team, have refined and re-developed the Ontario Triage Algorithm for SPC Referrals in accordance with the Toronto Stroke Network’s Standards of Care. This helps us accurately streamline the quality of referrals to be seen by our clinicians in a timely manner and enhances the quality of clinical encounters.
In our Cancer Care Clinic, patients have identified a gap in a local peer support service. Emotional and psychosocial support are provided by the interdisciplinary team, however, it is common for patient-to-patient support to occur informally in the waiting room and treatment areas.
We were named a 2023 Health Care Climate Action Winner by Health Care Without Harm Global. As a participant in the Healthcare Climate Challenge, we are committed to reducing healthcare’s climate footprint through innovation and education.
The 41st Annual Healthcare Advertising Awards recognized Humber River Health for their outstanding creativity exemplified in their advertising of the 2023 Surgical Magazine.
We were recognized as a Surgical Quality Partner by the American College of Surgeons.
In November 2023, our Medical Imaging Department was recognized by Ontario Health for achieving the provincial 2022/23 annual improvement targets for reducing wait times for CT Biopsy Priority 3 cases.
A bright and healthy future for our community depends on the generosity and dedication of people like you. Our pledge to you is to always inspire trust and confidence as valued members of our community. We demonstrate this each year with financial statements that show our commitment to accountability and making sure your contributions directly support the Hospital’s growth and innovation for years to come.